Grievance Process

Register complaint

At, it is our constant endeavour to meet/exceed your expectations of service; be it making an informed decision on which insurance plan to purchase, how to purchase it or seamless delivery of the policy document to your email or as and when required, a hard copy of the same. However, if we are not able to deliver as expected and you wish to lodge a complaint, please write to us at or call us at 8010228899. We will try to resolve your query at the earliest and get back to you within 48 working hours.

If you do not get a response on your complaint within stipulated time period or if you are not satisfied with the resolution, you may write to us at or call at 9818175701.

If there is a grievance to be addressed at the insurer level, you may use the information given below on the grievance redressal procedures of the insurer and lodge a complaint using the respective links.

In the rare scenario of this not working out as expected by you, you may escalate your complaint to the regulatory authority, IRDAI as below: Click here to go to IRDAI link

Information on Grievance Redressal System of Insurers:

1. New India Assurance Co Ltd

2. National Insurance Company Ltd

3. United India Insurance Company Limited

4. Oriental Insurance Company Ltd

5. Apollo Munich Health Insurance Company Ltd

6. Bajaj Allianz Insurance Company Ltd

7. Bharti Axa General Insurance Co Ltd

8. Cholamandalam MS General Insurance Co Ltd

9. HDFC Ergo General Insurance Co Ltd

10. ICICI Lombard General Insurance Co Ltd

11. IFFCO Tokio General Insurance Co Ltd

12. Liberty Videocon General Insurance Co Ltd

13. HDFC General Insurance Limited

14. Future Generali India Insurance Co Ltd

15. Max Bupa Health Insurance Co Ltd

16. Reliance General Insurance Co Ltd

17. Religare Health Insurance Co Ltd

18. Royal Sundaram General Insurance Co Ltd

19. Star Health and Allied Insurance Co Ltd

20. Tata AIG General Insurance Co Ltd