Grievance Process

At insurancepandit.com, it is our constant endeavour to meet/exceed your expectations of service; be it making an informed decision on which insurance plan to purchase, how to purchase it or seamless delivery of the policy document to your email or as and when required, a hard copy of the same. However, if we are not able to deliver as expected and you wish to lodge a complaint, please write to us at support@insurancepandit.com or call us at 8010228899. We will try to resolve your query at the earliest and get back to you within 48 working hours.

If you do not get a response on your complaint within stipulated time period or if you are not satisfied with the resolution, you may write to us at po_aandm@insurancepandit.com or call at 9818175701.

If there is a grievance to be addressed at the insurer level, you may use the information given below on the grievance redressal procedures of the insurer and lodge a complaint using the respective links.

In the rare scenario of this not working out as expected by you, you may escalate your complaint to the regulatory authority, IRDAI as below: Click here to go to IRDAI link

Information on Grievance Redressal System of Insurers: